Terms of Service

Last updated 17 August 2026.

These terms are the agreement between you and demobolt (“we”, “us”) for use of the Service. By creating an account, or by using the Service, you accept them. If you are accepting on behalf of a company, you confirm you may bind that company, and “you” means that company.

demobolt is operated by an independent sole trader. Our full legal and registration details are available on request from hello@demobolt.io.

The Service is intended for business use by people aged 18 or over. It is not for children, and it is not for personal or household use.

Your account

You are responsible for your account, for keeping your login details safe, and for everything done through it — including by people you invite into your workspace, and including activity you did not intend or authorise. Tell us promptly if you think someone else has access.

Keeping your own side secure is your job, not ours. That means the computers, phones, networks and email accounts your team uses to reach demobolt, and the passwords they choose. If someone gets into your account, whatever they do counts as done by you, and you cover our costs if it lands us in a dispute — even where nobody on your team did anything wrong.

A workspace is shared. Everyone you invite can see, edit, replace, publish, unpublish and delete the demos in it, including work created by someone else on your team. That is deliberate — it is how a team tool works — so agree between yourselves who looks after which demo before you start. We do not police who edits what, we cannot tell an intended change from an unwanted one, and we are not responsible for a teammate overwriting, unpublishing or deleting someone else's work.

You confirm that you are not located in, and not acting on behalf of anyone located in, a country subject to a US embargo, and that neither you nor anyone in your workspace appears on a government list of restricted or denied parties. You will not use the Service anywhere that would put us in breach of trade sanctions or export control law.

Trial

New accounts get a 14-day free trial with the full product. No card is needed to start. If you do not subscribe before the trial ends, access is paused — see Suspension below. Nothing is charged automatically at the end of a trial, because we never took a card.

Demos published during a trial carry demobolt branding. We may show a demobolt mark, badge or link on them, and you must not remove, hide, cover or alter it — including by editing the published page, styling it out of view, or blocking it in an embed. Doing so is a breach of these terms and we may unpublish the demo. Subscribing removes the branding.

Billing

Payments are handled by Polar, who act as the seller of record. Your contract for payment is with them. They take the payment, issue your invoice, and handle sales tax and VAT. We never see or store your card number.

Subscriptions renew automatically — monthly or yearly, whichever you chose — until you cancel. You can cancel at any time from your billing settings, and you keep access until the end of the period you have already paid for.

Fees are non-refundable, including for a period you have started but not fully used, and including where you cancel, stop using the Service, or have your account suspended for breaking these terms. Refund requests are handled by Polar under their own terms. Nothing here removes a refund right you have under a law that cannot be contracted out of.

We may change prices. If we do, we will tell you in advance and the new price applies from your next renewal, never mid-period.

Suspension for non-payment

If your trial ends without a subscription, or a subscription payment fails and is not resolved, or you cancel and the paid period runs out, we may pause your access to the Service until payment is made.

While access is paused you can still reach your billing settings, chat to us, and delete your account. After a further period we may also remove your published demos from public view, which means links and embeds of them will stop working on your own site. We will normally email you first. If you had a subscription, your content is not deleted at that point and subscribing again puts your demos back up. If your trial ended without a subscription, your demos are deleted and cannot be brought back. The retention periods that apply are set out in the Privacy Policy.

Your content, and who is responsible for it

“Your Content” means everything you put into or create with the Service: captured pages and the HTML, images, text and styling inside them, edits, tooltips, recordings, uploads, and anything you publish or embed.

You are solely responsible for Your Content — for what you capture, what you keep in it, what you edit out of it, and what you publish. demobolt is a tool that copies what is on your screen. We do not choose, review, approve or monitor what you capture, and we have no way to know whether a captured screen contains something that should not be there.

You represent and warrant that, for all of Your Content:

• you own it or have every right, licence, permission and consent needed to capture it, to give it to us, and to publish it;
• capturing and publishing it does not infringe anyone’s intellectual property, privacy, publicity, confidentiality, moral or contractual rights;
• where it contains other people’s personal data, you have a lawful basis for it being there and for us processing it, as the Data Processing Agreement sets out;
• it complies with all laws that apply to you, and with our Acceptable Use Policy.

A captured page routinely contains more than you meant to capture: real customer names, email addresses, account numbers, support tickets, internal notes, third-party logos and branding. The Service gives you editing, replacement and blurring tools so you can remove or mask any of it before you publish. Using those tools is entirely your responsibility. We do not do it for you, we do not check that you did it, and we are not liable if you did not.

Your Content stays yours. You give us only the permission we need to host, store, process, transmit, adapt and display it so the Service works — including making thumbnails and technical copies, and serving your demos to the people you share them with. That permission ends when you delete the content, except for copies in routine backups, which are overwritten in the ordinary course.

We may use aggregated, anonymised information about how the Service is used to operate and improve it. That information never identifies you, your company, your customers or any individual, and we do not use Your Content to train machine-learning models for anyone else’s benefit.

Published demos are public

When you publish a demo, it becomes accessible to anyone who has the link, whether or not you sent it to them. Published demos and embeds are not access-controlled, can be forwarded, and may be indexed by search engines or archived by third parties. Treat publishing as putting the content on the open internet, because that is what it is.

Anything you would not want a stranger to see must be removed, replaced or blurred before you publish. Unpublishing a demo removes it from our servers going forward, but we cannot retrieve copies, caches, screenshots or archives that other people already made.

What you must not put into the Service

The Service is not built or certified for regulated categories of data. You must not capture, upload, store or publish through it:

• protected health information subject to HIPAA — demobolt is not HIPAA-compliant and we do not sign business associate agreements;
• payment card numbers or other cardholder data subject to PCI DSS;
• government identification numbers, financial account credentials, or biometric identifiers;
• special categories of personal data under the GDPR — health, race or ethnicity, political opinions, religious beliefs, trade union membership, genetic or biometric data, sex life or sexual orientation — or personal data of children;
• anything else subject to a regulatory regime that imposes obligations beyond ordinary data protection law.

If you do so anyway, you do it at your own risk and on your own responsibility, and the indemnity below applies to it.

Acceptable use, and our right to remove content

Your use of the Service is subject to our Acceptable Use Policy, which forms part of these terms.

We have no obligation to monitor Your Content, and we do not. But we may remove or disable any content, or suspend or close any account, without notice, if we reasonably believe it breaks these terms or the Acceptable Use Policy, exposes us or anyone else to legal risk, or has been the subject of a credible complaint. We will tell you why where we can. Removing content is a right, not a duty, and not exercising it in one case does not waive it in another.

If you believe content published through the Service infringes your rights, write to hello@demobolt.io with the demo link, what the content is, what right you hold, and how to reach you. We review the reports we receive and act on them at our discretion, and we may remove content or close an account for repeat infringement.

Our rights

The Service itself — the software, the site, the player, the extension and the brand — stays ours, along with everything in it that is not Your Content. These terms give you a limited, non-exclusive, non-transferable right to use it while your account is in good standing, not to own it.

You must not copy, resell, rent out or sub-licence the Service, reverse engineer it, work around its technical limits or usage caps, scrape it, probe or attack it, or use it to build or benchmark a competing product.

You never have to send us feedback. If you do — an idea, a suggestion, a feature request, a bug report — it becomes ours to use however we like, for any purpose, worldwide, forever, without payment, credit or any obligation to build it. You give us every right in it that you have, and you will not claim a share of anything we build afterwards. This does not affect any product or invention of yours that already existed.

We would like to name you as a customer and show your logo on our site and in marketing materials. Tell us you would rather we did not and we will stop — no reason needed, and it changes nothing else about your account.

We may change the Service

demobolt is actively developed, so it changes. We may add, alter, reorganise or remove features, and we may retire the Service altogether. None of that is a breach of these terms.

Where a change would materially reduce something you rely on, we will give you reasonable notice, and if we retire the Service we will give you enough time and the means to get your content out. Some features ship marked as beta or experimental: those may change or disappear without notice, and they carry no warranty at all.

Fair use

Your plan is priced for normal business use. We may set and adjust reasonable limits — on storage, bandwidth, demo size, or how much traffic your published demos serve. Where we set a limit, we will tell you what it is.

If your usage goes far beyond normal use for your plan, whether or not you meant it to, we may contact you to agree a suitable plan, apply rate limits, or throttle or pause the delivery of a demo. For a sudden spike that threatens the Service or our costs, we may act first and tell you straight away. We would rather move you onto the right plan than switch anything off, and switching off is a last resort — but we are not obliged to serve unlimited traffic on a fixed monthly fee.

The Service is provided as is

We work hard to keep demobolt running and correct, but we provide it as is and as available, without warranties of any kind, express or implied, to the fullest extent the law allows. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not promise that the Service will be uninterrupted, secure or error-free, that defects will be fixed, that a captured page will reproduce perfectly or keep working as the original site changes, that content will never be lost, or that you will achieve any particular business result from using it. Your use of the Service is at your own risk.

Limit of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, punitive or consequential loss, or for lost profits, lost revenue, lost goodwill, lost business, lost opportunity, or lost or corrupted data, however caused, even if warned it was possible.

To the extent the law allows, our total liability for all claims arising out of or relating to these terms or the Service, taken together, is limited to the amount you paid us in the 12 months before the event giving rise to the first claim. Where you paid us nothing in that period — for example during a trial — that amount is zero.

The limits in this section do not apply to your indemnity below, to amounts you owe us, or to your breach of the sections on acceptable use, our rights, or what you must not put into the Service. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

You cover us for your content

You will defend, indemnify and hold harmless demobolt and the people who work with us against any third-party claim, demand, investigation or proceeding, and all resulting damages, fines, settlements, losses and reasonable legal costs, arising out of or relating to:

• Your Content, or the use, publication or display of it;
• any personal data inside a capture, how you obtained it, and your instructions to us about it;
• your use of the Service in breach of these terms, the Acceptable Use Policy, or any law;
• a dispute between you and anyone who views a demo you published;
• anything done through your account, including by someone who should never have had access to it.

We will tell you promptly about any such claim, let you control the defence and settlement of it, and cooperate reasonably at your expense. You may not settle in a way that requires us to admit fault, pay anything, or do anything, without our agreement.

Ending the agreement

You can stop using the Service and delete your account at any time. We may suspend or end an account that breaks these terms, and we will tell you why unless the law prevents it. If you delete a paid account, your subscription is cancelled and no unused portion is refunded.

When the agreement ends, your published demos stop working and your content is deleted on the timetable in the Privacy Policy, except records we are required or permitted to keep. Export anything you want to keep first. The sections on your content warranties, our rights, disclaimers, liability, indemnity and disputes survive the end of the agreement.

Changes

We may update these terms. We will post the new version here with a new date at the top, and where a change materially affects you we will tell you at least 14 days in advance by email or in the app. Continuing to use the Service after a change takes effect means you accept it. If you do not, stop using the Service and cancel.

Disputes

Talk to us first. Almost everything is solved by email, and we ask you to write to hello@demobolt.io and give us 30 days to resolve a dispute before starting formal proceedings.

If that does not work, and to the extent the law allows, any dispute will be resolved by binding individual arbitration, not in court and not before a jury, under the rules of the American Arbitration Association, seated in Delaware, in English. Either of us may still bring a claim in small claims court, and either of us may ask any court for an injunction to protect intellectual property or stop misuse of the Service.

Claims must be brought individually. Neither of us may bring a class, collective or representative action, or act as a class member. If that sentence is unenforceable, this whole Disputes section does not apply and disputes go to the courts named below.

Any claim must be brought within one year of when it arose, or it is waived, to the extent the law allows.

If you are a consumer resident in the EU, the UK, or anywhere else with consumer protection rules that cannot be contracted out of, this Disputes section does not take away your right to bring proceedings in your own country or to rely on the mandatory rules of your own law.

Law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules, and the United Nations Convention on Contracts for the International Sale of Goods does not apply. Where the Disputes section does not apply, the state and federal courts sitting in Delaware have exclusive jurisdiction, and both of us consent to that.

General

These terms, together with the Acceptable Use Policy, the Data Processing Agreement and the Privacy Policy, are the whole agreement between us on this subject. If any part is unenforceable, the rest still applies and the unenforceable part is narrowed only as far as needed. Not enforcing something once does not waive it. You may not transfer this agreement without our written consent; we may transfer it to a company that takes over our business. Neither of us is liable for a failure caused by something genuinely outside our control. Nothing here makes us partners, employer and employee, or agents of one another. There are no third-party beneficiaries.

Both of us confirm that these terms are fair and reasonable, that each of us had the chance to read them and take our own legal advice before accepting, and that neither of us is relying on anything said or promised outside them.

Notices. Anything we have to tell you under these terms, the Acceptable Use Policy or the Data Processing Agreement — a price change, a change to these terms, a new sub-processor, a suspension — we send to the email address on your account, or show you in the app. It counts as given when we send it, so keep that address current and make sure it reaches someone. Notices to us go to hello@demobolt.io.

Contact

Questions about these terms go to hello@demobolt.io.